Agent Provocateur Red Kendall Ouvert Brief

Delivery Options and Costs:

Standard Delivery (UK):

• 2 – 4 day delivery
• Available for £4.99.

Next Day Delivery (UK):

• Delivered the next working day. Terms & Conditions apply*
• Available for £6.99

How Our Next Day Delivery Works:

Upgrade your order to Next Day Delivery and receive your item(s) the next working day. Available on selected items*.

Terms & Conditions:

• Place your order by 7pm Monday to Friday to get it the next working day
• Orders placed between 7pm Friday - 2pm Sunday will be delivered on Monday, unless delivery is to the following postcodes, in which case, the order will be delivered on Tuesday; BT, TR, PL, EX, IoM, TD, ML, KA, EH, G, KY, FK, PA, PH, DD. AB, IV

Please note – Our Next Day Delivery service to the following postcodes is will always be two working days, instead of one: HS2, KW 16-17, PA61 -PA75, PA78, PH30, PH41-44, ZE 2-3

Delivery Times:

Our delivery dates vary depending on whether our suppliers need to deliver stock to our warehouse after you have purchased. You will find the delivery date for each sale displayed on the sale and product page, and at the checkout stage.

Items available to us right away will be dispatched within 1-2 days and delivered to you within 2-3 days. On occasion, the time frames may vary, however this will be made clear on selected items.

Please note that if you have ordered items from one or more of our sales, we will automatically split ship your order if certain items become available before others

Ireland & The Channel Islands:

All orders are eligible for our standard delivery option where a fixed fee of £7.95 applies. Orders to the Channel Islands will be delivered in 2-4 days, orders to the Republic of Ireland will be delivered in 7-10 days. Sadly, we are unable to offer Next Day Delivery to Ireland or the Channel Islands. 

Returns

You will have 60 days to return your parcel back to us from the date of delivery. All items returned must be unused with labels in-tact, and in their original packaging. Unfortunately, due to the way we manage stock within our warehouse, we are unable to offer exchanges.

FedEx£7.95

How to return: Instructions

Create your return: Return portal

Please note: We will process your refund within 7 calendar days of receiving your return.

If you have chosen to use BrandAlley's Royal Mail returns service, £ 3.95 and £ 7.95 for FedEx will be deducted from your refund to cover the cost of this service.

Returns address 

BrandAlley Returns Dept
Unit 6, Hipwell Road
North Kettering Business Park
Kettering
NN14 1UA
 

For more information on our Delivery and Returns service, please visit our FAQ's